managed workplace rmm

Deliver high-quality remote security and support services

Powerful, security-focused remote monitoring and management

Automate service delivery

Reduce technicians’ time spent on routine tasks with standardized service plans that make it easy to onboard new customers, apply central policies, and automate maintenance.

Grow your business

Reduce technicians’ time spent on routine tasks with standardized service plans that make it easy to onboard new customers, apply central policies, and automate maintenance.

Reduce operational costs

Decrease vendor management and training costs by consolidating all monitoring, management, security, help desk, and backup services in one, easy-to-use platform.

The tools and insight you need

to deliver high-quality remote security and support services to your clients.

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Managed Workplace Features

Security Assessment

Quickly recommend solutions, remediate issues, and demonstrate how you are keeping your clients’ business safe.

Comprehensive Reporting

Use detailed reports and data to advise clients, win new ones, and demonstrate your value.

Centralized Dashboard

Easily access all the information you need to make informed decisions and take quick action.

Task Automation

Increase technician utilization rates and streamline service delivery by quickly resolving common issues.

Patch Management

Efficiently address security vulnerabilities by reviewing, approving, and automating patch deployment.

Service Plans

Use out-of-the-box service plans or create new ones from our extensive library of policies.

Third-party Integrations

Seamlessly integrate with third-party applications, such as VMware and HyperV, and easily synchronize tickets with PSA systems, including Autotask, ConnectWise, Tigerpaw, SalesForce, and more.

Real-time Monitoring and Alerting

Prevent unplanned downtime, sluggish system performance, and lapsed security protocols.

Free Remote IT Support

Connect securely to clients’ machines from any location to remotely resolve issues, perform tasks, reboot, transfer files, and chat with customers.

Asset Management

Easily track the assets you manage to help your clients’ control their IT costs and deployments.nt.

We successfully deployed the latest version to 58 sites with less than three hours downtime and we continue to deploy new features. The integrated antivirus and site security dashboard have brought a real focus to the platform.
Bob Ascherl
Managed Service Director, Advanced Technology Services